Refund Policy

Overview

BreadBloom offers a customer-friendly refund approach designed to ensure satisfaction with your purchase.

Return Window

Customers must contact us within 14 days of receiving your order to initiate a return or refund request.

How to Request a Refund

Submit your request via email to hello@breadbloom.com.au with your order number and a description of the issue.

Resolution Options

We review requests within 1–2 business days and typically offer either:

• Full refund to original payment method
• Replacement item at no cost

Product return may be required depending on circumstances.

Eligible Reasons

Refunds generally apply to:

• Items damaged or incomplete upon arrival
• Orders lost during transit
• Dissatisfaction with product quality

Limitations

Refunds may not be available for change of mind after the item has been opened or used, though we aim to assist wherever possible.

30-Day Money-Back Guarantee

We stand behind our product. If you're not completely satisfied with your Sourdough Starter Essentials Kit, contact us within 30 days for a full refund.

Contact Us

• Email: hello@breadbloom.com.au
• Phone: 07 3113 9145